Shipping Policy

Last updated: June 16, 2026

Order Processing

At Makura, we strive to process and ship your orders as quickly as possible. Please allow 1–2 business days for order processing. Once your order is dispatched, you will receive a tracking email with details on how to track the status of your shipment.

Domestic Shipping — United States

We offer various shipping options to cater to your needs. The following table outlines our domestic shipping options:

Shipping Method	Delivery Time	Cost
Standard/Free	3-7 business days	Free
Expedited	2-4 business days	Calculated at checkout
Express	1-3 business days	Calculated at checkout

International Shipping

For international orders, please allow 7-21 business days for delivery. Please note that customs and duties are the responsibility of the customer. We recommend checking with your local customs agency for any applicable fees or taxes.

Order Tracking

Once your order is shipped, you will receive a tracking email with details on how to track the status of your shipment. You can use this information to stay up-to-date on the delivery of your order.

Lost or Damaged Shipments

In the unlikely event that your order is lost or damaged during shipping, please contact us within 10 days of the expected delivery date. When reaching out, please include your order number and provide photos of the damaged item(s), if applicable. We will work with you to resolve the issue promptly.

Contact Us

If you have any questions or concerns about your order, please don't hesitate to reach out to us at support@makura.shop. We're here to help and look forward to hearing from you.