Contact information

Contact Information

Customer Support

For any questions, concerns, or feedback, please do not hesitate to reach out to us at support@makura.shop. We are committed to providing you with the best possible shopping experience.

Support Hours

Our customer support team is available to assist you from Monday to Friday, 9:00 AM – 6:00 PM EST. We strive to respond to all inquiries within 1–2 business days. Please note that our support hours are in Eastern Standard Time.

Order Inquiries

If you have any questions or concerns regarding your order, please email us at support@makura.shop and include your order number in the subject line. This will help us to process your inquiry more efficiently and ensure a prompt response.

Store Information

Welcome to Makura, your premier online destination for fashion and style. For any general inquiries or comments, please feel free to email us at support@makura.shop. This page was last updated on June 16, 2026.